You know the scenario. It’s go time. The team is mobilized and someone discovers that no one ordered nails! You know it’s not really his fault, but a sharp roofing supply sales guy knows that a typical order needs nails to build a roof…and might have asked the right questions when he was taking the order.
Our company sells and distributes roofing, siding, windows, and doors. We’re growing and need to hire another counter person.
Residential roofing and siding contractors deal with a thousand moving pieces. Everything imaginable is outside of their control: the labor force, the weather, the customer, the damn neighbors who didn’t move their car! There is something incredibly comforting when he calls his roofing distributor sales guy and just knows that part is totally covered—no worries. If you’re the guy who makes him feel that this part of the job is absolutely under control—then you’re the hero, and without a doubt the person we want to hire for this position.
You will not simply be an order taker. You’ll help your client build his material list. You know what he needs and when he’ll need it. You’ll be able to think through the process with him all the while asking questions without telling him how it should be done.
At this point, you don’t need to know everything about everything and you’ll quickly learn the product on your shelves! Why someone should use this caulk instead of that one—The differences, the alternatives. You’ll be meticulous, efficient, and rarely get rattled. Your client is depending on you.
The right person
- Will know a little bit about residential exterior construction. Not necessarily brand knowledge—you will learn that. At the very least, you should have some kind of experience building a roof, siding a house, and installing a window.
- Has the right personality. It’s not enough to know the product. The person we want to represent our company to essentially all of our customers has to be consistently positive. You should really enjoy customer service—solving what people need.
- Will be proven to be dependable. We are a small team here. Not only will every contractor in Western New York expect you to be there when he calls, but so will your teammates.
Does this sound like you?Register now to apply for this job
327 Niagara Street
Buffalo, NY 14222
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